Privacy Policy

Introduction

At Sentido, accessible at sentido.cloud, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

• Analytics Data: We use analytics tools to understand how visitors use our site. This may include your IP address, browser type, pages visited, and time spent on the site.
• Contact Information: If you contact us directly (e.g., by email), we may store your name, email address, and any other information you choose to provide.
• Resource and Newsletter Sign-up Data: If you request a downloadable resource, join a waitlist, or subscribe to updates, we may collect your name, email address, the specific resource or list you signed up for, and the date of that request.

How We Use Information

We use the information we collect to:

• Improve and maintain our website
• Respond to inquiries and provide customer support
• Send you requested resources such as PDFs, guides, checklists, or waitlist updates
• Send useful related emails about Sentido resources, services, and updates where you have requested them, subscribed, or where we are otherwise permitted to do so by law
• Analyze usage trends and measure effectiveness of our content
• Develop new features, products, or services

Email Resources and Marketing

If you request a free resource, join a waitlist, or subscribe to updates, we may use your email address to send the item you requested and related follow-up emails from Sentido.

These emails may include practical tips, new resources, relevant service updates, and occasional marketing messages about Sentido offers that are connected to the topics you signed up for.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting info@sentido.cloud.

Where required by law, we rely on your consent for email marketing. In other cases, we may rely on another lawful basis available to us under applicable data protection and electronic communications laws.

Cookies

Our site may use cookies or similar technologies for analytics and site functionality. These help us understand visitor behavior and improve the experience. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services (such as Google Analytics or email providers) that process data on our behalf. These services are bound by their own privacy policies and legal obligations.

For email subscriptions and downloadable resources, we may use an email service provider such as Sender.net to store subscription details, manage lists, and send emails on our behalf.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you join an email list, we may retain your subscription details until you unsubscribe, ask us to delete them, or we decide to clean inactive contacts from our lists.

Your Rights

You may have rights under applicable data protection laws (such as GDPR), including:

• Requesting a copy of your personal data
• Requesting corrections or deletion of your data
• Objecting to or restricting how we process your data
• Withdrawing consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy, you can contact:

Sentido
Email: info@sentido.cloud